example of empowerment
Answer:
1. Management Support
As with anything that is successful in business, management support of empowerment is critical to its success.
Top management needs to be committed to supporting an employee empowered culture.
2. Focus On The Customer
Successful organizations understand that it is the customer who pays the bills.
A focus on this important group is what makes great organizations.
Employee empowerment should be centered on the needs of the customer.
When employees are empowered to make decisions that help the customer, they are contributing to the strategy and business objectives of the organization.
For instance, if an employee is dealing with an angry customer, they should have the tools and authority to make things right.
